Everything you need to run your store.
Short, practical guides — not a 40-page manual. For anything not covered here, support answers in under 2 hours.
Go live in under 15 minutes
Choose a template, add your products, connect Cash on Delivery, and share your link. No developer or designer required.
How order scoring works
Every order is checked against 8 signals — blacklist matches, phone format, courier return-to-origin history, order velocity, high-value COD risk, and address quality. Risky orders are held for your review with full context.
Booking with Pathao, Steadfast & RedX
1-click booking, bulk labels, and live tracking across all three couriers from the same order screen.
Connecting your own domain
Available on Starter and up. Connect a .com, .net, or .com.bd domain and SSL is provisioned automatically.
Server-side conversion tracking
On Growth and up, purchase and add-to-cart events are sent server-side to Meta CAPI, TikTok Events API, and GA4 — bypassing browser ad blockers and iOS privacy limits.
Discount codes
Create unlimited promo codes with percentage or fixed discounts, per-code usage limits, expiry dates, and minimum order values.
District-wise delivery charges
Set custom delivery fees for all 64 districts, offer free delivery inside Dhaka, or build division-based pricing tiers.
Plan limits and upgrades
Orders pause once you hit your plan's monthly limit — nothing is deleted. Upgrade anytime and your data carries over instantly.
Looking for something specific? Check the FAQ or contact support.